Shipping and Returns Policy for TuneUpRx.com
Last Updated: 05/01/2023
Thank you for shopping at TuneUpRx.com. This Shipping and Returns Policy outlines our guidelines regarding shipping, returns, and refunds for our various product categories, including gift cards, downloadable software products, and health and personal care items. Please read this policy carefully before making a purchase.
Shipping:
Gift Cards:
Gift cards are delivered electronically via email or through other digital means.
Delivery of gift cards is typically instantaneous or within a few hours of purchase.
Please ensure that the provided email address is accurate and accessible.
If you encounter any issues with receiving your gift card, please contact our customer support team at info@tuneuprx.com.
Downloadable Software Products:
Downloadable software products are available for immediate download once the purchase is completed.
After completing your purchase, you will receive instructions on how to access and download the software.
Please note that no physical shipment is involved for downloadable software products.
Health and Personal Care Items:
Health and personal care items are physical products that require shipping.
We strive to process and ship all orders within 30 business days after the purchase is completed.
Shipping times may vary based on your location and chosen shipping method.
Once your order has been shipped, you will receive a confirmation email with tracking information, if applicable.
Please ensure that the shipping address provided during checkout is accurate and complete.
Returns and Refunds:
Gift Cards:
Gift card purchases are non-refundable and non-returnable.
We do not accept returns or provide refunds for gift card purchases.
Downloadable Software Products:
Due to the nature of downloadable software products, we do not accept returns or provide refunds for these items.
Please ensure that you carefully review the product description, system requirements, and compatibility before making a purchase.
Health and Personal Care Items:
For health and personal care items, we accept returns only in the following situations:
Defective or damaged items: If you receive a defective or damaged item, please contact our customer support team within 30 days of delivery, providing details and any supporting evidence.
Incorrect item received: If you receive an incorrect item, please notify us within 30 days of delivery, providing relevant details and supporting evidence.
To initiate a return, please contact our customer support team at info@tuneuprx.com.
Returned items must be unused, in their original packaging, and accompanied by proof of purchase.
Once the returned item is received and inspected, we will notify you of the status and, if applicable, provide a replacement or issue a refund.
Please note that the customer is responsible for return shipping costs unless the return is due to a defective or incorrect item.
Contact Us:
If you have any questions or concerns about our Shipping and Returns Policy, please contact us at info@tuneuprx.com. We are here to assist you and ensure your shopping experience at TuneUpRx.com is satisfactory.